Satisfaction Guaranteed Policy

At Dugout Sports we want your shopping experience to be a good one from the time you enter our website, to placing an order, to receiving your product. Customer Satisfaction is the number one focus for our company and it is our passion. We guarantee that you will not be treated better or with more respect than the way your customer experience will be with Dugout Sports. If you are not satisfied with the item that you purchased you may return the item for refund, credit or exchange within 60 days of purchase. Please see our Return Policy page for details on the return process.

If we have met our goal of meeting your needs, with outstanding customer satisfaction then please tell a friend. If for any reason you are not completely satisfied with your experience please let us know by contacting us at customerservice@dugoutsports.com